Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dr eD

November 29, 2023

5  out of  5 rating by Dr eD
"If there were five more stars, I would rate Allie a 10. She was pleasant and patient and persistent in helping an old guy through the Michigan Auto insurance maze. The other companies sent me a digital, emailed quote. Kandiss Ecton, at State Farm, presented a kind and helpful HUMAN. Humans win out over AI every time in my book. Thanks Allie"

Mickey Shaw

November 15, 2023

5  out of  5 rating by Mickey Shaw
"Raquel took over my account and resolved an issue that I’ve been trying to get resolved for almost a year within 3 days!!!! She was patient, detailed and listened. She is State Farm’s MVP!!!!!! Thanks Raquel you ROCK! 5 stars ⭐️ hands down."

Ronnie C

November 13, 2023

5  out of  5 rating by Ronnie C
"Account Rep., Mark Evans was very professional and knowledgable about the product in addition to being very patient with me. He ensured my questions were addressed and he truly went the extra mile. Mr. Evans is an asset to the profession and he represents the office of Kandiss Ecton very well! Job well done Mr. Evans. Well done!"

Gordon Pearson

October 23, 2023

5  out of  5 rating by Gordon Pearson
"Kandiss was very helpful and knowledgeable. She helped me select a policy that met my family needs. I am happy with my experience."

Donnah Laster

October 19, 2023

5  out of  5 rating by Donnah Laster
"Today I called for help to better understand the details of my coverage. Raquel walked me through all my questions and took the time to initiate a conversation about how I could add additional coverage for my assets and take advantage of additional savings. I have multiple State Farm policies, all initiated at this Branch, and I always get the answers I need with excellent service from Kandiss’ team."

Chip Liedel

October 18, 2023

5  out of  5 rating by Chip Liedel
"Raquel was thoughtful, efficient and friendly. Figured out exactly what I needed, provided quick responses, accurate information and did everything perfectly: thank you"

Diana Young

October 16, 2023

5  out of  5 rating by Diana Young
"I had questions about the insurance premium increases and Mark took the time to explain step by step what was taking place with rate increases. He tactfully, professionally, and considerately explained everything to me, detail by detail. Some people can make you feel as though you are asking silly questions or their tone of voice can sound condescending. Mark was the complete opposite. He was so very kind, considerate, knowledgeable and helpful! Mark knows his stuff! Thank you Mark! 😊"

Nabangala Rainy

October 13, 2023

5  out of  5 rating by Nabangala Rainy
"I am thrilled to write this testimonial for my State Farm Agent, Robin Krause. When I met Robin, I knew I had found someone who truly cared about my insurance needs and was dedicated to providing exceptional service. She has consistently gone above and beyond to ensure I have the best auto and life insurance coverage. She took the time to understand my needs and provided me with personalized recommendations for my budget. What sets Robin apart from other insurance agents is her genuine passion for helping her clients. She is always available to answer any questions I have and promptly addresses any concerns that may arise. Robin's extensive knowledge of the insurance industry is evident in her ability to explain complex policies in a way that is easy to understand. One thing that truly impressed me about Robin is her proactive approach to insurance. She regularly reviews my policies to ensure I receive the most competitive rates and coverage options available. This level of dedication and attention to detail gives me peace of mind, knowing that I am well-protected. Not only is Robin highly professional, but she is also a pleasure to work with. Her friendly and approachable demeanor creates a comfortable environment, making it easy to discuss my insurance needs openly. Robin genuinely cares about her client's well-being and takes the time to build strong relationships based on trust and mutual respect. I am grateful to have worked with Robin Krause as my State Farm Agent, and I highly recommend her to anyone needing exceptional insurance services."

Deshaun Wilson

October 9, 2023

5  out of  5 rating by Deshaun Wilson
"my experience with Kandiss Ecton at State Farm was Amazing she made it comfortable an easy for me to understand great communication skills really made me feel i new her for years thank you so much Me an my Wife Really appreciate you im sure we will continue doing business"

Deven Shastri

October 5, 2023

5  out of  5 rating by Deven Shastri
"Robin was amazing and helped me save a bunch of money with a new bundle! Very friendly and great to work with!"

Tracey Lynn Pearson

October 3, 2023

5  out of  5 rating by Tracey Lynn Pearson
"Kandiss is incredibly responsive and knowledgeable. She advised me on policies that fit my unique situation. I am so happy I went with her."

Sandra Foote

September 30, 2023

5  out of  5 rating by Sandra Foote
"Josh is the best, he’s always there when I need him the most."

joe foote

September 30, 2023

5  out of  5 rating by joe foote
"Josh is great and took care of everything I needed!"

Anthony Koger

September 25, 2023

5  out of  5 rating by Anthony Koger
"Raquel Koger has been a great help always so nice and patient."

v a

September 20, 2023

5  out of  5 rating by v a
"Patience and Compassion Service"

Vandapooh W

September 13, 2023

5  out of  5 rating by Vandapooh W

Terri Brown

September 13, 2023

5  out of  5 rating by Terri Brown
"Mark Evans was amazing. He was very kind ,friendly and knowledgeable. He explained everything in great detail. I would recommend his service and this beautiful, welcoming office. First visit, but not my last."

Eric Hall

September 7, 2023

5  out of  5 rating by Eric Hall
"Mark is very supportive as well as informative. He exceeds expectations by not only answering my questions but availing options to me that I have yet to consider to make sure that I take full advantage of the suite of what State Farm has to offer. 10 ☆ performance 👏🏽!"

Aaliyah Michelle

August 27, 2023

5  out of  5 rating by Aaliyah Michelle
"I called at least 8 other companies trying to find homeowners insurance and I got a quote that was literally HUNDREDS of dollars cheaper WITH life insurance for both of my kids included. Took a huge weight off of me I was giving up."

Austin Stowe

August 21, 2023

5  out of  5 rating by Austin Stowe
"Robin was a wonderful agent and got my wife and I a great rate on home and auto. I was originally going to do only home, but we were able to package something together for both that was better priced than my previous insurance plan. Thank you Robin and State Farm!"

Alice Allman

August 16, 2023

5  out of  5 rating by Alice Allman
"When I decided to find a different company for my insurance, it was a huge relief that this office was so willing to ease the transition. Robin, my agent, was a very helpful and friendly."

Natia Courtney

August 15, 2023

5  out of  5 rating by Natia Courtney
"Joshua was amazing, and he gave fast, accurate, an 5-star service."

Judi Swarz

August 8, 2023

5  out of  5 rating by Judi Swarz
"Tiny little shop - BIG customer service! As we move over from AAA, I've talked to these folks every few days and they are ALWAYS polite, professional and pleasant to deal with."

Ashley Bradford

August 4, 2023

5  out of  5 rating by Ashley Bradford
"Mark was very detailed and helpful. He did a great job of educating me on my options and finding as many discounts as possible for me. I especially appreciate his patience."

Nika Eringros

August 2, 2023

5  out of  5 rating by Nika Eringros
"Raquel helped me transfer my insurance policy from another state and was wonderful to work with. She was kind, knowledgeable, and went above and beyond helpful making sure I understood my options and the intricacies of Michigan’s insurance. I felt extremely welcomed working with her!"