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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donnell Holmes

March 19, 2025

5  out of  5
rating by Donnell Holmes
"I will like to take the time and thank state farm agent Takia for her beautiful customer service. She talked with so much grace and all I want is to get information. Takia went over and beyond to insure I had all my questions answered. Again I will like to say thank you for being so kind on the phone with me."
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Chris Tartamella

March 18, 2025

1  out of  5
rating by Chris Tartamella
"Mark wasn't very helpful they never answer the phone won't even change my agent that I requested to terrible service please never go there. Then the agent finally calls you back and argued with you good luck Candice State farm needs to shut this place down and then to reply saying you guys have no voicemail I left 4 including one this morning and still didn't get call back this place is full of lying scamming people and the BBB needs to shut them down for running criminal enterprise"
We responded:
"Chris, thank you for your feedback. We’re sorry to hear about your frustration, but we’d like to clarify a few points. At our office, we pride ourselves on offering exceptional service, and we always strive to be responsive to our customers' needs. If we are working with other customers and cannot answer the phone we ask that you leave a message. We check our voicemail 3 times a day. We do not have any messages from you. We understand how important timely responses are. While we are committed to addressing all concerns, it’s important to note that our team works diligently to meet the needs of all our clients, even when they are busy. Regarding your agent request, we do our best to accommodate preferences, and we encourage open communication to ensure the best possible experience. We take all feedback seriously and will continue to work hard to improve. If you'd like to discuss this further, please feel free to reach out directly at our office, and we’ll be happy to assist you. - Kandiss"
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james clabaugh

March 10, 2025

5  out of  5
rating by james clabaugh
"Very helpful and professional"
We responded:
"James, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Kandiss"
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Godisgood

March 10, 2025

5  out of  5
rating by Godisgood
"Kandiss is definitely an asset to the State Farm org.! She is professional, & patient in ensuring you're informed of all details of policy options. Thank you Kandiss!😊"
We responded:
"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Kandiss"
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Apostle Jules

March 7, 2025

5  out of  5
rating by Apostle Jules
"Mark Evans was extremely professional and knowledgeable. He did everything he promised and in the time frame he promised. I will be contacting him for all of my insurance needs."
We responded:
"Hello, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kandiss"
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Lucy Economos

March 5, 2025

5  out of  5
rating by Lucy Economos
"Very helpful and prompt!"
We responded:
"Lucy, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kandiss"
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Tammy Scott

March 3, 2025

5  out of  5
rating by Tammy Scott
"Mark assisted me, He was very professional, patient, and able to fully articulate so that I understood as laws and principles and billing matters go, I really appreciate this behind having a serious setback because of another company's mis-handling,"
We responded:
"Tammy, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Kandiss"
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LiLi Baby

March 2, 2025

5  out of  5
rating by LiLi Baby
"Shout out to the woman I spoke with, Takia she was very informative and helpful. The building is beautiful and everyone seemed very polite.. glad to have found somewhere local"
We responded:
"Hello, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Kandiss"
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Jessica Vallis

February 28, 2025

5  out of  5
rating by Jessica Vallis
"Allie was fantastic! Great customer service and was able to quickly get to setup with auto Insurance."
We responded:
"Jessica, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Kandiss"
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Millie Pruchnic

February 27, 2025

5  out of  5
rating by Millie Pruchnic
"Raquel was so knowledgeable and patient while helping us with updating our policy. Would definitely recommend."
We responded:
"Millie, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Kandiss"
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Jasmine Ewing

February 13, 2025

5  out of  5
rating by Jasmine Ewing
"Raquel is great!!! She has been so helpful every time I update my policy, or have questions. Great customer service, friendly, and knowledgeable."
We responded:
"Jasmine, please know that my team and I will always be here to help support your insurance needs. Thank you. - Kandiss"
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Asia Williams

February 7, 2025

5  out of  5
rating by Asia Williams
"Very patient and helpful. Thanks again for being awesome!"
We responded:
"Asia, thank you for sharing your experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Kandiss "
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Gloria Mccoy

January 31, 2025

5  out of  5
rating by Gloria Mccoy
"Staff were very courteous and well informed. To say the least my experience with Mark Evans was very enjoyable."
We responded:
"Gloria, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Kandiss"
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Ann Belton

January 30, 2025

5  out of  5
rating by Ann Belton
"Demetrike is awesome! He helped me with my life insurance needs and explained everything to me so well"
We responded:
"Demitrike is such a great asset to our team. Thank you for the review, Ann! -Kandiss"
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June Rochester (Junie)

January 30, 2025

5  out of  5
rating by June Rochester (Junie)
"Allie was very courteous, kind, and helpful."
We responded:
"June, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Kandiss"
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amber morton

January 30, 2025

5  out of  5
rating by amber morton
"The best insurance office hands-down when I called to get insurance on my car I honestly felt like I found an office that was working for me. Robin was very understanding patient and friendly as well as doing her best to give me the best deals. Thank you so much!!!"
We responded:
"Amber, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Kandiss"
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Kristina Pruccoli

January 27, 2025

5  out of  5
rating by Kristina Pruccoli
"Robin gives the best service and is always so helpful!"
We responded:
"Kristina, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Kandiss"
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Kenneth A. Barilka

January 20, 2025

5  out of  5
rating by Kenneth A. Barilka
"I could not be any happier for the customer support shown towards me by Allie. She was amazingly informative and went above and beyond on meeting my insurance needs.☆☆☆☆☆☆☆☆☆☆ in my book."
We responded:
"Kenneth, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kandiss"
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Antionette

January 17, 2025

5  out of  5
rating by Antionette
"Demetrike, thank you for helping me with the process of getting my insurance, you definitely guided me, and informed me on all the information that I need. I am very pleased, and thankful, for all the policies that are included, wow its amazing! Thanks again for everything!"
We responded:
"We appreciate your kind words. Especially when it compliments my staff! Thank you for giving us 5 Stars!!"
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DJ RON X

January 15, 2025

5  out of  5
rating by DJ RON X
"Allie provided the best service and help with creating a new Auto and Home policy with State Farm."
We responded:
"DJ, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Kandiss"
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B Nutt

January 15, 2025

5  out of  5
rating by B Nutt
"Allie took great care of my business request to setup insurance for a rental property in Michigan. Great work to her and her team Kandiss!"
We responded:
"Hello, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Kandiss"
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Hailey Patterson

December 23, 2024

5  out of  5
rating by Hailey Patterson
"I have been working closely with Robin from the lender’s side and she is very responsive, quick, and tentative to her files. 10 stars for Robin if I could give them to her!!"
We responded:
"Hailey, thank you so much for the amazing review! We’re thrilled to hear you had such a great experience with Robin. We’ll be sure to pass along your kind words to her! As always, don't hesitate to reach out if you have any further questions! - Kandiss "
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Norman Enoch

December 23, 2024

5  out of  5
rating by Norman Enoch
"Best service iv hade in 2 years better then any other insurance companies out there best prices and help with every and always answering phones and helps to make sure everything is good I highly recommend them bast prices also"
We responded:
"Norman, thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience with our team. We appreciate your support and please don't hesitate to reach out if you need further assistance! - Kandiss "
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Christian Moore

December 18, 2024

5  out of  5
rating by Christian Moore
"Allie was a great help and provided everything I needed. She answered all questions with no hesitation and guided me very well."
We responded:
"Christian, thank you for the great review! We're so glad Allie could help you quickly and efficiently. We appreciate your feedback and are grateful for your business! - Kandiss"
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S Carey

December 9, 2024

5  out of  5
rating by S Carey
"Kandiss and mark are the absolute best! Service was quick and easy. I will definitely recommend them to anyone looking for all your insurance needs."
We responded:
"S, thank you for the kind words! Mark and I are so glad we could assist with your new policy so quickly and efficiently. We look forward to serving you for many years to come! - Kandiss"