Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Moira Keane

Moira Keane

August 14, 2026

5  out of  5
rating by Moira Keane
"2026: Once again, I worked with Takia Bryson who was kind, quick and efficient and she helped me keep my policy with State Farm in order. As an older woman who lives in Africa, and I don't travel often to the US, but my grandson is doing his college here, I need to take care of his renters insurance. It is so nice to have helpful staff like Takia who remember me and are patient enough to help me through the modern technologies to keep my account in order. Thanks again Takia! See you again next Summer. Moira

2025: I recently had excellent service from Takia Bryson regarding my State Farm Insurance. She noticed that my insurance was lapsing and reached out to me via email for renewal. I live in Africa and sometimes it's hard to keep up on things in the US. Thanks to Takia's attention, I didn't lose my coverage!"
We responded:
"Moira, thank you so much for sharing this! I am so happy that Takia took such great care of you. We appreciate your putting your trust in us to keep you covered! - Kandiss "
Profile photo of Brittany Tate

Brittany Tate

August 12, 2026

5  out of  5
rating by Brittany Tate
"Mark is an absolute professional. He is incredibly knowledgeable and has the ability to explain insurance matters in a way that is easy to understand... no matter what I throw at him, he always comes back with clear and concise communication that I couldn't possibly appreciate more. 10/10 would recommend Kandiss Ecton State Farm to ANYONE."
We responded:
"Brittany, thank you for your wonderful review and recommendation! I am so glad Mark provided clear, knowledgeable guidance and made your insurance questions easy to understand. My team truly appreciates your trust in our office!"
Profile photo of Jack Moylan

Jack Moylan

August 4, 2026

5  out of  5
rating by Jack Moylan
"Jamal was great! The whole process was super quick and easy!"
We responded:
"Jack, thank you for the great review! I am happy Jamal was so helpful!"
Profile photo of Michael Wolfe

Michael Wolfe

August 2, 2026

5  out of  5
rating by Michael Wolfe
"Jamal did an amazing job!"
We responded:
"Thank you for the great review Michael!"
Profile photo of Pe'ytra Maynor

Pe'ytra Maynor

July 30, 2026

5  out of  5
rating by Pe'ytra Maynor
"Best place to bundle policies AND get great customer service. Raquel is a blessing."
We responded:
"Pe'ytra, thank you for the great review! I am happy Raquel was so helpful bundling your policies!"
Profile photo of rai scarfo

rai scarfo

July 29, 2026

5  out of  5
rating by rai scarfo
"love to work with this company, Jamil was very helpful, good customer service"
We responded:
"Rai, thank you for the wonderful review! I am thrilled Jamil was so helpful!"
Profile photo of Paulette

Paulette

July 24, 2026

5  out of  5
rating by Paulette
"She was extremely helpful and informative and assist me in my coverage needs with PIP saving me money and continue coverage with my car needs."
We responded:
"Paulette, thank you for the wonderful review! I am happy I was able to help you get the coverage you need at a rate that best fits your budget!"
Profile photo of Linda Ceaser

Linda Ceaser

July 24, 2026

5  out of  5
rating by Linda Ceaser
"Takia thank you so much for all your love and support you are truly heaven's sent and angel sent from above the lord said I will send you a help meet cast all of your care upon me not my will but I his will shall be done god bless TAKIA"
We responded:
"Linda, thank you so much for your heartfelt review! I am so glad Takia was able to provide the care and support you needed. Your kind words mean so much to our team, and we truly appreciate your trust and encouragement!"
Profile photo of Ronald Payme

Ronald Payme

July 21, 2026

5  out of  5
rating by Ronald Payme
"K a n d i s s ecton what's so helpful she made the process so easy to his patient took time instead of five stars I would like to give her 10"
We responded:
"Ronald, thank you for the great feedback! I am so happy I was able to help!"
Profile photo of LeJuan Burt

LeJuan Burt

July 9, 2026

5  out of  5
rating by LeJuan Burt
"Service was great. Rates and explanation of coverage was excellent!! I highly recommended there services."
We responded:
"LeJuan, it was our pleasure helping with your insurance! Thank you for the 5-star review! - Kandiss "
Profile photo of Denise Scott

Denise Scott

July 8, 2026

5  out of  5
rating by Denise Scott
"Mark was very very sensational today. He helped me get a good insurance rate on my two cars and my house. I am very pleased with the help. Mark is an excellent customer service rep thank you."
We responded:
"Denise, thank you for your kind review! I am so glad Mark was able to help you with your home and auto insurance and provide excellent service. We truly appreciate your support and look forward to being here whenever you need us!
Best,
Kandiss
"
Profile photo of Cynthia Johnson

Cynthia Johnson

July 8, 2026

5  out of  5
rating by Cynthia Johnson
"The reasons for the 5 Stars: She is very knowledgeable.. the questions I asked were answered promptly and without hesitation.. I feel she knows her craft… she’s very patient.. I am not the most on time person but she showed much grace… she was interested in my children, I felt she actually cared about the questions she asked and the answers I gave… last but not least , for any other insurance matters I will certainly ask for her!"
We responded:
"Cynthia, thank you so much for your thoughtful review! I am so happy to hear you felt supported, cared for, and well-informed throughout your experience. Your kind words mean so much to our team, and we truly appreciate your trust and recommendation!
Best,
Kandiss "
Profile photo of Heather Hyllested

Heather Hyllested

July 6, 2026

5  out of  5
rating by Heather Hyllested
"Mark was patient, informative, and quick! I feel reassured in staying with State Farm after having multiple frustrating experiences with another agents office."
We responded:
"Heather, thank you for the wonderful review! I am happy Mark was so helpful especially since you have had issues with other agents in the past. We are always here when you need us!"
Profile photo of Lorna Giddens

Lorna Giddens

July 2, 2026

5  out of  5
rating by Lorna Giddens
"Raquel provided me with outstanding customer service today and made sure I was properly covered with auto and life insurance."
We responded:
"Lorna, thank you for the kind review! I am happy Raquel was so helpful with your auto and life insurance and provided such great customer service!"
Profile photo of linda phillips

linda phillips

June 29, 2026

5  out of  5
rating by linda phillips
"I would like to say how outstanding the service is from this office and especially Raquel who always takes care of any issues I may have with insurance needs and answers all my questions with kindness and patience!She is outstanding!!!"
We responded:
"Linda, thank you for your kind words! I am so happy to hear Raquel has consistently provided the helpful, patient service you deserve. We truly appreciate your trust in our team and look forward to continuing to assist with your insurance needs!"
Profile photo of Nathan Daniel

Nathan Daniel

June 22, 2026

5  out of  5
rating by Nathan Daniel
"Mark was incredibly helpful in setting us up with insurance for our business, office space, and trailer.

It's a welcoming and great office space. I highly recommend Mark and this State Farm branch!"
We responded:
"Nathan, thank you for the wonderful feedback! I am happy to hear that Mark was such a pleasure to work with and able to get everything for your business insured! "
Profile photo of mikayla olheiser

mikayla olheiser

June 22, 2026

5  out of  5
rating by mikayla olheiser
"Mark has been incredible to work with. He’s helping us get insurance set up for our business, our new office space, and our primary vehicles and knowing we’ll have everything consolidated under one policy moving forward is such a relief.

He’s genuinely personable and kind, which makes the whole process feel so much easier. He used to work with us in person, and it’s clear that relationship and trust carried right over. The office is stunning too seriously, come see it.

If you’re looking for someone who actually takes the time to take care of you, Mark is your person. Can’t recommend him enough."
We responded:
"Mikayla, thank you so much for your kind words! It means a lot to hear that Mark has made the process easier and helped bring everything together for your business and personal insurance needs. We truly appreciate your trust and are grateful for the opportunity to work with you!"
Profile photo of Tori Strickland

Tori Strickland

June 13, 2026

5  out of  5
rating by Tori Strickland
"Amazing customer service from Jamal. Helpful, Responsive, thorough. I called and he immediately got to work. My previous agents office completely ignored my calls and emails. Jamal called back after. I submitted an inquiry to the website and he followed up. Call Jamal if you need help."
We responded:
"Hi Tori, thank you so much for sharing your experience! I’m really glad to hear Jamal was able to jump right in, stay responsive, and make sure you had the help you needed. That kind of thorough follow-through (especially after your previous agents weren’t getting back to you) can make all the difference.

We’ll happy to let Jamal know you appreciated his support—and we look forward to everything going smoothly from here. Thanks again for the great recommendation!

Best,
Kandiss"
Profile photo of Rondell Underwood

Rondell Underwood

June 12, 2026

5  out of  5
rating by Rondell Underwood
"I been working with Kandiss for years!"
We responded:
"Rondell, aww, that’s awesome! 😊 Working with our office for years means you’ve built a real trust and great momentum!

Best,
Kandiss "
Profile photo of brianna finley

brianna finley

June 10, 2026

5  out of  5
rating by brianna finley
"love this place!!! mark helped me out a ton and made it a mine way process for me!"
We responded:
"Hey Brianna! We’re so happy to hear this! Mark is amazing at guiding clients through every step and making the process feel personalized. Thank you for trusting us—we truly appreciate you!

Best,
Kandiss "
Profile photo of tionna Neves

tionna Neves

May 28, 2026

5  out of  5
rating by tionna Neves
"I had a great customer service experience and Takia provided me with so much needed information. I’m so happy I decided to call. 10/10."
We responded:
"Hi Tionna, thank you for the wonderful feedback! We’re so glad Takia was able to walk you through everything you needed, and that your call made such a difference. We truly appreciate the 10/10 rating—please don’t hesitate to reach out anytime!

Best,
Kandiss "
Profile photo of Beth Cole

Beth Cole

May 23, 2026

5  out of  5
rating by Beth Cole
"Jamal was very supportive, patient, responsive during the entire process. We communicated back and forth for several days, largely because of me. He made certain i understood my options and allowed time for me to process the information. He did not have have a problem reexplaining and was very time with appointments. Great experience. Thank you Jamal"
We responded:
"Beth, I just want to say I’m really happy to hear your experience went so well. Jamal works hard to make sure you feel informed and supported, and it means a lot that you felt that patience and responsiveness throughout the process. We look forward to servicing you for years to come!

Best,
Kandiss"
Profile photo of stacy ivey

stacy ivey

May 22, 2026

5  out of  5
rating by stacy ivey
"My experience with Jamal was excellent. He made my purchase if car insurance a smooth transaction. I'm happy that he saved me money especially in the situation I was dealing with before. Thank you"
We responded:
"Hi Stacey, thank you so much for your thoughtful review. I’m really glad to hear your experience with Jamal was excellent and that he made the car insurance process smooth and easy for you. It means a lot that he was able to help you save money—especially given the situation you were dealing with. We truly appreciate you taking the time to share your experience and we’ll be sure to pass your kind words along to Jamal.

Best,
Kandiss"
Profile photo of Bekah Campbell

Bekah Campbell

May 14, 2026

5  out of  5
rating by Bekah Campbell
"I want to thank Raquel for all the help today with getting my car insurance going. It was a pleasure speaking with you and all the help that you offered!!! I appreciate everything that you’ve done for me 😊"
We responded:
"Bekah, it is always our pleasure to be able to assist you with any of your insurance questions or needs! - Kandiss "
Profile photo of James Jones

James Jones

May 13, 2026

5  out of  5
rating by James Jones
"Jamal the insurance agent very professional with his work by helping me decide on a good policy for my car and my home thank you very much for your time for getting me the best deal. Future ceo for state farm one day 10 stars for him."
We responded:
"Thank you so much for your kind words about Jamal! We’re thrilled to hear that he was able to assist you so effectively and provide you with the best insurance options for your car and home. Jamal is a valued member of our team, and your positive feedback means a lot to us. We look forward to continuing to serve you with the same level of care and professionalism!

Best,
Kandiss"