State Farm® Insurance Agent Kandiss Ecton

"Apparently they don’t listen to voice mails because we asked for our proof of insurance to be mailed to us. As in snail mail…we cannot use our printer right now…and are concerned about having documentation. Getting ahold of a person is impossible at this location."

"Not sure how to review because every time we call nobody answers. I left a message today around 10 and no response and it’s 430. This happens every time we call. Tried calling again pressing different menu prompts and still no one picks up. Maybe time to change insurance companies?"

"Entire team soooo helpful and accommodating! Agent Demetrike Wells...Mr. Thorough!! Thank you, thank you, thank you for excellent customer service. 2024 - I'm am sad to update my review after years of wonderful service. I began to get extreme fluctuations in my rates. I would get one price in the mail/app and a different price from the office. It was blamed on corporate. After numerous unsecured calls, texts and emails, the only way both my son and I could cancel was to block payments and let StateFarm cancel us."

"Robin is a great person to work with so glad she contacted me…"

"I called the office and spoke with Raquel Koger and was pleased with the service I received. She was professional and knowledgeable and a pleasure to work with. Thank you for your help Raquel."

"Good communication and very helpful"

"Raquel was and awesome agent. She helped me out with a new policy. She had a bright smile and very cheerful. Great job!"

"Raquel always gives the best Service every time we call."

"Ms. Ecton's staff make you feel like you're their only client. They give you so much attention. They can answer all your questions because they know Michigan's laws. Then they'll make suggestions based on your needs. "Shout to Mark" for making my family feel protected. To Ms. Ecton's staff "you're the best""

"We have had our company's workers compensation policy with the State Farm team for many years, always a great customer service experience and very helpful with making sure that we are fully understanding of our coverage and options. Thank you to the team!"

"Mark was very helpful and assisted me with what I needed."

"Wonderful service from this location, namely business insurance agent Mark. He's very professional and kind, knows his stuff, and takes the time to really explain everything thoroughly. Working with him has been an absolute delight, it never feels like he's just trying to sell you something for the sake of selling. I would highly recommend him and this office in general. The atmosphere in this place is so inviting comparatively, and it always smells good, lol. 10/10 from me. 💁🏾‍♀️"

"I was extremely impressed with Takia’s customer service; she went above and beyond to resolve my issue quickly and efficiently."

"AWESOME CUSTOMER SERVICE, OFFICE IS VERY CLEAN, EVERYONE IS ALWAYS SMILING AND POLITE ESPECIALLY MS. TAKIA BRYSON WHAT A SWEET YOUNG LADY AND I ALWAYS RECEIVED THE HELP I NEEDED."

"Raquel Koger customer service always had outstanding, friendly and very knowledgeable. She is a wonderful. I highly recommend state farm for their reliability and customer support."

"I've been a State Farm customer for years, but I've never been more impressed than I was when I called this office & spoke to Robin about transferring our policies to a new state & making needed adjustments for our new homeowner's insurance, as well as removing one car & adding another vehicle to our car insurance policy. She was so informative & personable, & I've had to call more than once with clarifying questions as I learn new things about necessary documents in Michigan. She has been an angel each time, incredibly patient & super helpful. I couldn't be happier with how things turned out!"

"Mrs. Allie has taken a lot of time to give her best quote to me who does not have much knowledge about insurance and in a financial situation that has not recovered, she gave a quote that suits my current budget and it is very satisfying for me, hopefully as my financial situation improves I can update the coverage she offers. Allie was very patient with my questions and gave a great explanation, I am grateful for Allie's service. Highly recommended"

"Had a wonderful experience with Allie at statefarm. She answered all my questions and was very thoughtful😀."

"I’m very pleased with the service I’ve received here. Robin was extremely helpful, and got me the best rate. Robin is the best, I’m very thankful I found an agent like her who goes above and beyond for her customers!!!"

"Very nice person Robin was very helpful in every way you could imagine she got me all the discounts I can get I really appreciate her time she spent with me talking to me and let making sure I understood everything that was been did for me I thank her so much Robin thank you for everything you've done for me and you will come highly recommend in the future take care"

"I had the pleasure of being served by Raquel & Tikia. When I tell you they came to my rescue they did. I was literally in tears after dealing with another agent. Their professionalism is top notch at resolving issues. Thank You Ladies For Helping Me & For Your Fantastic Follow-Up"

"Hello I would like to give a fabulous review for the staff at Kandess Owens office in regard towards Takia and others for their prompt customer service attention, wonderful"

"Kandiss have been servicing me and for years, for multiple lines. I love how personable she is. She makes a company like State Farm feel more like you’re doing buisness with a friend. Highly recommend."

"Kandiss was absolutely phenomenal. From my first interaction with her, to me walking out of her office I felt that my future was safe. She was very attentive, patient, and passionate about helping others. I know that me and my children’s futures are protected. She has a future customer in me and I highly recommend 10/10!"

"Allie is awesome at what she does! Thanks soooo much!"