State Farm® Insurance Agent Kandiss Ecton

"Robin, is awesome she made everything so easy. She answers all your questions and works hard to save you money."

"Kandiess was great to work with."

"This place is great! My agent Robin K. worked diligently to secure me the best coverage for my RV at an unbeatable rate. If I could give them 10 stars I would. State Farm of Ferndale has earned a customer for life. Thank you!"

"Quick and easy to set up, plus affordable. Robin was a great help!"

"I've been a State Farm customer for years, but I've never been more impressed than I was when I called this office & spoke to Robin about transferring our policies to a new state & making needed adjustments for our new homeowner's insurance, as well as removing one car & adding another vehicle to our car insurance policy. She was so informative & personable, & I've had to call more than once with clarifying questions as I learn new things about necessary documents in Michigan. She has been an angel each time, incredibly patient & super helpful. I couldn't be happier with how things turned out! Editing on 3/30/25 to add that when I went to add a second vehicle to our policy the CSR on the phone couldn't find our car insurance policy. Like it was just GONE. So I had to go into the office the next day to see what in the world was going on. It took nearly 3 hours for everything to get sorted out & turned out to be a complicated mess caused by a wild series of events with changing systems, etc. Anyway! The point I was getting to is that Raquel Koger was the person who helped us that day, & she was so patient & kind & determined to fix our issue. My husband & I were both very grateful for her assistance, & now we finally have everything sorted! Buying a new car can be stressful enough, & unforeseen issues with insurance only added to that. But the dedicated employees at State Farm helped to put things right as quickly as possible. I'm still very pleased with their customer service nearly six months later!"

"Everyone was very kind, establishment was very clean, and Robin gave very good customer service."

"I will like to take the time and thank state farm agent Takia for her beautiful customer service. She talked with so much grace and all I want is to get information. Takia went over and beyond to insure I had all my questions answered. Again I will like to say thank you for being so kind on the phone with me."

"Mark wasn't very helpful they never answer the phone won't even change my agent that I requested to terrible service please never go there. Then the agent finally calls you back and argued with you good luck Candice State farm needs to shut this place down and then to reply saying you guys have no voicemail I left 4 including one this morning and still didn't get call back this place is full of lying scamming people and the BBB needs to shut them down for running criminal enterprise"

"Very helpful and professional"

"Kandiss is definitely an asset to the State Farm org.! She is professional, & patient in ensuring you're informed of all details of policy options. Thank you Kandiss!😊"

"Mark Evans was extremely professional and knowledgeable. He did everything he promised and in the time frame he promised. I will be contacting him for all of my insurance needs."

"Very helpful and prompt!"

"Mark assisted me, He was very professional, patient, and able to fully articulate so that I understood as laws and principles and billing matters go, I really appreciate this behind having a serious setback because of another company's mis-handling,"

"Shout out to the woman I spoke with, Takia she was very informative and helpful. The building is beautiful and everyone seemed very polite.. glad to have found somewhere local"

"Allie was fantastic! Great customer service and was able to quickly get to setup with auto Insurance."

"Raquel was so knowledgeable and patient while helping us with updating our policy. Would definitely recommend."

"Raquel is great!!! She has been so helpful every time I update my policy, or have questions. Great customer service, friendly, and knowledgeable."

"Very patient and helpful. Thanks again for being awesome!"

"Staff were very courteous and well informed. To say the least my experience with Mark Evans was very enjoyable."

"Demetrike is awesome! He helped me with my life insurance needs and explained everything to me so well"

"Allie was very courteous, kind, and helpful."

"The best insurance office hands-down when I called to get insurance on my car I honestly felt like I found an office that was working for me. Robin was very understanding patient and friendly as well as doing her best to give me the best deals. Thank you so much!!!"

"Robin gives the best service and is always so helpful!"

"I could not be any happier for the customer support shown towards me by Allie. She was amazingly informative and went above and beyond on meeting my insurance needs.☆☆☆☆☆☆☆☆☆☆ in my book."

"Demetrike, thank you for helping me with the process of getting my insurance, you definitely guided me, and informed me on all the information that I need. I am very pleased, and thankful, for all the policies that are included, wow its amazing! Thanks again for everything!"